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Why Beagle Hardware?
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Not just good prices,
but great value.
Not just a website,
but live support.
Not just printer sales,
but guaranteed full service and repair.
Not just friendly service,
but service you can count on.
Beagle Hardware ...offering more.
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Beagle Hardware Extended Warranty
Refurbished Product
Every refurbished product purchased from Beagle
Hardware comes with a standard warranty. You have the option of
extending that warranty. Refurbished Epson printers have a 90-day
warranty. This is a return to depot warranty. You have the option
upgrading that warranty for a full year (part number
POSW1).
This includes ground shipping to and from your facility (Continental
US), but does not include us sending advance replacement units (see the
Extended Service Plan, below)
New Product
Epson Printers
Every new Epson printer comes with a standard depot warranty. The
warranty period for new printers is 1, 2, or 4 years, depending on the
model. You have the option of extending or upgrading that warranty.
Standard warranty is a
return to depot warranty. The average turnaround for the repaired
printer is 3 – 5 days from receipt of the printer.
Beagle Hardware Extended Service Plan
Beagle Software Extended Service Plan for new
and refurbished Epson
POS printers offers an extended service plan to keep you up and running.
The plan is designed to provide quick response
and quick action on any printer specific service problems that arise.
Extended Service Plan:
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Coverage for printer and power supply
supplied by us.
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Next-business-day (in
Continental US) advance replacement shipped to end
user if necessary following phone-based troubleshooting.
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Toll-free phone hardware support available 8
AM to 6 PM CST M-F
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Email software and hardware support
available 7 AM to 10 PM CST M-F and 9 AM to 5 PM CST Sa, Su,
Holidays
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Limited hardware warranty covering defects
in materials and workmanship
Plan does not cover (all plans):
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Host computer system or peripherals
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Software, including software drivers and
operating system
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Installation or replacement of consumables
including printer ribbons and paper
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On-site reinstallation, transfer or
relocation of hardware or
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software.
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Loss or damage from theft or vandalism
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Problems that result from:
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External causes such as accident, abuse,
misuse, or problems with electrical power
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Damage, losses, defects or malfunction
as a result of fire, flood or other Acts of God.
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Servicing not authorized by Beagle
Software
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Usage that is not in accordance with
product instructions
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Failure to follow the product
instructions
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Problems caused by using accessories,
parts, or components not supplied by Beagle Software
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Products with missing or altered serial
numbers
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