Support

Why Beagle Hardware?

Not just good prices, but great value.

Not just a website, but live support.

Not just printer sales, but guaranteed full service and repair.

Not just friendly service, but service you can count on.

Beagle Hardware ...offering more.


 

Beagle Hardware Product Support

Welcome to Beagle Hardware's support area.áAll refurbished hardware products come with a 90-day warranty. New printers come with a 1-year manufacturer's warranty. Beagle Hardware offers three months of free customer support for installation and set-up of printers and components. You may obtain technical supportáby e-mail at [email protected] or by telephone at 612-370-2662 (8AM-6PM Central Time, M-F). Please identify yourself, the product, the version, and the exact nature of the problem when contacting us.

Support Forum

Printer Set-up guide

Driver Installation

Printer Troubleshooting

Printer Troubleshooting
Running the Self Test
Returning Printer for Service

For instructions on installing a Connect-It interface card please choose from the list below:

Serial Interface Installation Guide Video
Parallel Interface Installation Guide  
USB Interface Installation Guide Video
Ethernet Interface Installation Guide Video
Wireless Interface Installation Guide Video
Bluetooth Wireless Installation Guide  
IDN Installation Guide  


Not sure which? Here's a comparison.
Need some help? Try our Epson printer test utility

Printer Specific Information
For printer information including DIP Switch settings, Windows drivers, etc

Printer Settings   Printer Settings   Printer Settings   Printer Settings
TM-T88II   TM-U220A   TM-290   TM-U590
TM-T88III   TM-U220B   TM-U295   TM-H6000III
TM-T88IV   TM-U220D   TM-U375   TM-H6000IV
TM-T88V   TM-U200   TM-U325   TM-U675
 

beagle pointer #5

How do I  install an Epson POS printer?

Is the printer a first time installation or is it a replacement? 

Replacement - Installing printer in place of an old one with the same model and interface is easy. 

  • unpack the replacement printer. Install the ribbon and paper, if needed.

  • match the printer settings from old to new

  • plug  to the power supply cable and the computer/data cable. 

  • reboot the computer.

First Time - Installing a printer for the first time or upgrading an existing printer takes a few more steps. 

  • determine the interface that you have and attach the data cable between the printer and the computer. 

  • unpack the printer. Install the ribbon and paper, if needed.

  • plug in the power supply. 

  • install the proper drivers on the computer for the printer model and  interface you are installing

  • set the POS system for the model printer in use.


Support may also be obtained through the following methods:

By phone:

612-370-2662

By E-mail:

[email protected]

By Mail:

Beagle Hardware
126 N 3rd St, Ste 300
Minneapolis, MN 55401

 

Epson printer service and repairs
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Frequently Asked Questions

Return Policy

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30-day guarantee on everything we sell

E-Mail: [email protected]

Call:
800-253-6407

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