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Epson Printer Specialists



Printer service and repairs

We repair several models of Epson point of sale printers, including the TM-T88, TM-U220, TM-295, TM-T375, TM-U675, TM-H6000 and others. Our repair service includes full cleaning and calibration of the unit and genuine refurbished Epson parts. We are an authorized Epson Customer Care Center and our technicians have completed Epson factory training. We provide the highest quality service and guarantee all of our work for 90 days.  We also now offer flat rate repair service on certain models.

Our technicians are often able to repair printers the same day they arrive, and printers can be returned via overnight shipping. Normal turnaround is 5 business days. Please click for a printable service request form

Return Label
Return label
  • Prepaid shipping label to send your Epson POS printer to Beagle Hardware for a free estimate
  • We will email you a shipping label to affix to the box with the printer to be repaired.
  • After receiving and examining the printer we will contact you with an estimate for repairs
  • Covers shipping to Beagle Hardware. Repair charges and return shipping charges are extra.
  • Available for customers in the continental US only.


Flat Rate Repair Service

Flat Rate repair service includes

  • Fix printing problem(s) including auto-cutter, print head and main board problems.
  • Clean and remove all dust and debris from inside of printer
  • Run complete diagnostic testing on printer
  • Work done by Epson certified technicians
  • Shipping both ways, (to and from our facility - Continental US only).
  • 90-day warranty on repairs

How it works

  1. Buy the flat rate item for the model printer you have from the list below. Not on the list us.
  2. We will send you a pre-paid return label by email
  3. Put the printer in the box with packing material. You can keep ribbons, paper, cables and power supplies. Include a written description of the problem (if known)
  4. Affix the supplied label on the box.
  5. Turn around time for a repair Is 5-7 business days after we receive it. Expedited service is also available.
TM-T88 Thermal Printer



For all model other printers

Use our printable service request form 
beagle pointer #8

 Should I repair my broken printer or buy one refurbished?


Generally, if a printer is in otherwise good condition it makes sense to repair a broken printer. If the printer has been in service for several years, and shows sign of obvious wear, you are better off buying a refurbished printer. When we repair a printer - we fix what's broken. When we refurbish a printer, we fix or replace what's likely to break.

Repair rates:

Base Charge: $40

  • Includes cleaning and calibration
  • Inspection of unit and parts

Parts and labor will be charged if any part replacement is necessary. Charges vary depending on printer model and necessary replacements. After our initial assessment, a quote can be sent for approval detailing services and charges.

Looking for printer parts?