Service
Epson Logo

TM-T88IV

TM-T88III

TM-T88II

TM-U220
/295/
TM-U295

TM-290

TM-U590

TM-U375

TM-U675

TM-H6000

Power

Cables

Paper

Ribbons

Interfaces

Printer service and repair

Generally repairing a printer make sense if the printer has a problem but it is in otherwise decent condition. Repaired printers make great spares - available for you off the shelf. Please allow approximately 2 weeks from the day you send the printer to us. Need something faster? - consider buying a new or repurchased printer from us and trading in or repairing the broken printer.

We repair several models of Epson point of sale printers, including the TM-T88, TM-U220, TM-295,  TM-U675. Our Epson repair service includes full cleaning and calibration of the unit and genuine refurbished Epson parts. We are an authorized Epson Customer Care Center and our technicians have completed Epson factory training. We provide the highest quality service and guarantee all of our work for 90 days.  We also now offer flat rate repair service on certain models.

Our technicians are often able to repair printers the same day they arrive, and printers can be returned via overnight shipping. Normal turnaround is 5 business days.

Note: Effective August 2017 all of our repair service is being done via flat rate repairs.

 
     
 
Flat Rate Repair Service

Flat Rate repair service includes

  • Fix printing problem(s) including auto-cutter, print head and main board problems.
  • Clean and remove all dust and debris from inside of printer
  • Run complete diagnostic testing on printer
  • Work done by Epson certified technicians
  • Shipping both ways, (to and from our facility - Continental US only).
  • 90-day warranty on repairs
 

How it works

  1. Buy the flat rate item for the model printer you have from the list below.
  2. We will send you a pre-paid return label by email
  3. Put the printer in the box with packing material. You can keep ribbons, paper, cables and power supplies. Include a written description of the problem (if known)
  4. Affix the supplied label on the box.
  5. Turn around time for a repair Is 5-7 business days after we receive it. Allow for shipping time to get back to you.
 
Model
TM-T88 Thermal Printer
TM-T88
IV,V,VI

TM-U220

TM-U295

TM-U675
     

For all other model printers...

Consider trading in your old printer when you buy a new or refurbished printer from Beagle Hardware.
 
 
 
beagle pointer #8

 Should I repair my broken printer or buy one refurbished?

 

Generally, if a printer is in otherwise good condition it makes sense to repair a broken printer. If the printer has been in service for several years, and shows sign of obvious wear, you are better off buying a refurbished printer. When we repair a printer - we fix what's broken. When we refurbish a printer, we fix or replace what's likely to break.

Looking for printer parts?

 

 

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