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Epson Printer Specialists

Support

Beagle Hardware Product Support

Welcome to Beagle Hardware's support area. All refurbished hardware products come with a 90-day warranty. New printers come with a 1,2 or 4-year manufacturer's warranty. Beagle Hardware offers three months of free customer support for installation and set-up of printers and components. You may obtain technical support by e-mail at [email protected] or by telephone at 612-370-2662 (8AM-6PM Central Time, M-F). Please identify yourself, the product, the version, and the exact nature of the problem when contacting us.

Printer Set-up guide

Driver Installation

Printer Troubleshooting

Support Forum

Printer Troubleshooting Running the Self Test Returning Printer for Service

For instructions on installing aConnect-It interface card please choose from the list below:
Serial Interface http://www.beaglehardware.com/images/serial_sm.gif Installation Guide videowatch video
Parallel Interface http://www.beaglehardware.com/images/parallel_sm.gif Installation Guide  
USB Interface http://www.beaglehardware.com/images/usb_sm.gif Installation Guide  
Ethernet Interface http://www.beaglehardware.com/images/RJ-45_sm.gif Installation Guide  videowatch video
Wireless Interface http://www.beaglehardware.com/images/wireless.gif Installation Guide  
Bluetooth Wireless http://www.beaglehardware.com/images/wireless.gif Installation Guide  
IDN http://www.beaglehardware.com/images/dualRJ11sm.gif Installation Guide  

Not sure which interface?Here's a comparison. Need some help? Try ourEpson printer test utility

Printer Specific InformationFor printer information including DIP Switch settings, Windows drivers, etc
Printer Settings   Printer Settings   Printer Settings   Printer Settings
http://www.beaglehardware.com/images/88_small.jpg TM-T88II   http://www.beaglehardware.com/images/220A_small.jpg TM-U220A   http://www.beaglehardware.com/images/295_small.jpg TM-290   http://www.beaglehardware.com/images/675_small.jpg TM-U675
http://www.beaglehardware.com/images/88_small.jpg TM-T88III   http://www.beaglehardware.com/images/220_small.jpg TM-U220B   http://www.beaglehardware.com/images/295_small.jpg TM-U295   http://www.beaglehardware.com/images/590_small.jpg TM-U590
http://www.beaglehardware.com/images/884_small.jpg TM-T88IV   http://www.beaglehardware.com/images/220_small.jpg TM-U220D   http://www.beaglehardware.com/images/TM325_small.jpg TM-U325   http://www.beaglehardware.com/images/6000_small.jpg TM-H6000III
http://www.beaglehardware.com/images/884_small.jpg TM-T88V   http://www.beaglehardware.com/images/200_small.jpg TM-U200   http://www.beaglehardware.com/images/375_small.jpg TM-U375   http://www.beaglehardware.com/images/6000_small.jpg TM-H6000IV
 

http://www.beaglehardware.com/images/pointer.jpgbeagle pointer #5

How do I install an Epson POS printer?

Is the printer a first time installation or is it a replacement?

Replacement - Installing printer in place of an old one with the same model and interface is easy.

  • unpack the replacement printer. Install the ribbon and paper, if needed.

  • match the printer settings from old to new

  • plug to the power supply cable and the computer/data cable.

  • reboot the computer.

First Time - Installing a printer for the first time or upgrading an existing printer takes a few more steps.

  • determine the interface that you have and attach the data cable between the printer and the computer.

  • unpack the printer. Install the ribbon and paper, if needed.

  • plug in the power supply.

  • install the proper drivers on the computer for the printer model and interface you are installing

  • set the POS system for the model printer in use.

Support may also be obtained through the following methods: By phone:

612-370-2662

By E-mail:

[email protected]

By Mail:

Beagle Hardware 126 N 3rd St, Ste 300 Minneapolis, MN 55401

 

Epson printer service and repairs Repairs

http://www.beaglehardware.com/images/884_black_small.jpg Printers

http://www.beaglehardware.com/images/parts_small.jpg Parts

http://www.beaglehardware.com/images/support_small.jpg Support

http://www.beaglehardware.com/images/contact_small.jpg Contact      

Frequently Asked Questions

Return Policy

Extended Service Plan

Contact Information