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Beagle Hardware Terms and Conditions

 Payment Terms:  Acceptable forms of payment include check, money order, Visa, MasterCard, American Express, Discover, or bank transfer. All payments must be made in US dollars. A $10.00 service charge is applied for any funds transfer order of less than $150.00.  Checks returned to Beagle Hardware due to Non-Sufficient Funds are subject to a $25.00 service charge.

Terms (NET 30 days from invoice date) are available to qualified companies, with a minimum order amount of $100.  Buyers who are granted payment terms agree to accept a late-payment finance charge of 1.5% or the maximum charge permitted by law, assessed against all accounts with past due balances.

Prices:  All prices are in US dollars and are subject to change without prior notice; current pricing is updated at www.beaglehardware.com. Prices stated on the invoice are NET F.O.B. shipping point (Minneapolis, MN USA) and do not include federal, state or local taxes. On orders for export: importation duties, taxes and fees are not included. Shipping charges are separately stated.  Ownership and risk of loss pass from Beagle Hardware to the Buyer at delivery by common carrier. Published prices are subject to change without notice. 

Sales Tax:  Beagle Hardware is required by law to collect all applicable sales taxes for the state, counties and cities of Minnesota. Companies, individuals and organizations who are exempt from sales tax should provide us with their resale certificate by email to [email protected] or by fax to 612-605-7138. 

License Registration:  One registered copy of a Beagle Hardware package can be installed on a single computer and used by one or more people at that computer.

Shipping Policy:  All prices are FOB Destination.  For overnight shipments, please call 612-370-1091 or 800-253-6407 to confirm product availability.  Shipments will be made via US Mail, DHL, UPS, FedEx or other common carrier.  Beagle Hardware may change carriers at its own discretion. The buyer agrees that it will not hold Beagle Hardware accountable for delays in delivery occasioned by weather or other circumstances over which we have no direct control.    

Shipping Damage or Shortages:  All packages should be opened and inspected immediately upon receipt.  The buyer must make claims of shortages, errors or damage in email or writing to Beagle Hardware within 10 business days after receipt.  Please call Beagle Hardware at 612-370-2662 or 800-253-6407 to initiate a claim.

Return Policy:  Beagle Hardware does not normally issue refunds for purchases of downloaded Hardware that is available with a 30-day trial.   In some special cases, a refund may be offered. In these cases the buyer must agree in writing to uninstall all Hardware and return any CD-ROM and/or user guide.  Upon receipt of these items the refund will be issued to the purchasing credit card (or by check).

Beagle Hardware offers a 30-day money-back guarantee for all orders that include hardware (including PC cards, printers, GPS and radio receivers).  The buyer must first obtain an RMA number from Beagle Hardware before returning any merchandise.  In order to receive a refund on a product for the purchase price, the product must not have been damaged by the buyer or by the courier chosen by the buyer to return the goods.  The product must be returned in complete condition, meaning that all cables, manuals, Hardware, etc., are included.  The product must be in as-new or resalable condition to qualify for refund.  Refunds are not issued for shipping charges.

Items returned in as-new or resalable condition within 30 days of shipment qualify for a full purchase price refund.  Items returned after 30 days and before 60 days of original shipment will be subject to a minimum 20% restocking charge.   Additional charges may apply for damaged or missing parts.   Products returned after 60 from the date of purchase, or products that are not returned in as-new or re-saleable condition, do not qualify for refund or credit and will be returned to the buyer.

Limited Warranty (hardware orders only):  Beagle Hardware warrants that the product perform in accordance with the included documentation for a period of 1 year (90 days for refurbished hardware) from the date of receipt and that Beagle Hardware will, at its own discretion, make commercially reasonable efforts to solve any problem issues.  This Limited Warranty is void if failure of the product has resulted from accident, abuse or misapplication.

Governing Law:  This agreement shall be governed by the laws of the State of Minnesota, USA.

Limitation of Liability:  This Hardware, accompanying files and hardware products are sold “as is” and without warranties as to performance or merchantability or any other warranties whether expressed or implied.  No warranty of fitness for a particular purpose is offered.  Good data processing procedure dictates that any Hardware program is thoroughly tested before relying on it.  The buyer must assume the entire risk of using the Hardware program.  Any liability of the seller will be limited exclusively to product replacement or refund of purchase price.


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