| What
kind of interface do I need or what kind of data cable do I need? |
See our
Interface Guide
|
|
Why use thermal printing for receipts? |
|
Many retailers and hospitality providers today are
facing new challenges to differentiating their stores and restaurants
from their competitors. One of the ways retailers and hospitality
providers are gaining loyalty is to implement new frequent shopper and
affinity programs while improving customer service. In the course of
successfully implementing these programs, they find it necessary to
communicate the value of these programs to their customers. Through the
use of logos, graphics, and barcode printing on their POS receipts,
coupons, voids and sales specials can be highlighted showing customers
have much they've saved. Also, the use of logos and graphics enables
brand incorporation on receipts. Thermal printing is super fast,
increasing customer throughput. It's also virtually silent and will not
distract customers, especially in retail and hospitality environments
where maintaining a quiet atmosphere is important to your business.
|
|
Isn't thermal printing expensive? |
|
Traditionally thermal printing was expensive. However,
the wide adoption of thermal printing has substantially reduced the cost
of thermal receipt paper and made it readily available. Thermal printing
eliminates the need for other consumables such as ink or ribbons,
reducing overhead costs. |
|
Won't the use of
barcodes increase the time to print? |
|
By using thermal printers with the ability to print two
color receipts, some retailers will be able to eliminate separate
printers being utilized at the POS to print coupons. This will result
not only in a reduction in their costs, but will provide a fast and
efficient way of giving their customers all of their receipts and
coupons in one operation. In addition, retailers will find that by
eliminating any additional printers they're able to reclaim valuable
counter top space. |
|
Won't the use of color and graphics
increase the time for my customer to check out? |
|
No, the printing speed of the new EPSON TM-T88III has
been increased by 25% over the TM-T88II printer, and the TM-T88III has
NV RAM for storing frequently used logos and graphics so receipt
printing is not slowed down. This will result in a reduction of retailer
costs and provide a fast and efficient way of giving customers all of
their receipts and coupons in one operation. |
|
Will it be difficult to use logos and
graphics with the TM-T88III printer? |
|
No, with the use of Epson's ESC/POS® commands, OPOS
drivers, and a logo upload utility program, you or your software
provider can quickly implement the use of logos and graphics with
minimal effort. |
|
How does thermal printing work? |
|
Thermal material, typically paper or synthetic film, has
a special chemical coating applied to one side to make it sensitive to
heat. A thermal print head has a large number of tiny resistors, which
individually react to convert an electrical impulse to heat. The heat
from the print head on thermal material creates a reaction with the
chemical coating to produce an image. The image is produced within
milliseconds of contact and is normally black in color. The depth and
range of colors produced is dependent on the chemical formulation
applied to the base thermal material.
|
| What do the DIP
switches on the bottom of my printer do?
|
|
Generally all switches should be in
the "off" position. The DIP switches control baud rate (transmission
rate), parity, and other functions. For a list of what each switch does,
please see our TM-T88 support page |
|
Where do I get Windows drivers for this printer? |
|
See here. |
