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Language
Beagle Hardware (English)
Support
Beagle Hardware Product Support
Welcome to Beagle Hardware's support area. All refurbished hardware products come with a 90-day warranty. New printers come with a 1,2 or 4-year manufacturer's warranty. Beagle Hardware offers three months of free customer support for installation and set-up of printers and components. You may obtain technical support by e-mail at [email protected] or by telephone at 612-370-2662 (8AM-6PM Central Time, M-F). Please identify yourself, the product, the version, and the exact nature of the problem when contacting us.
Not sure which interface?Here's a comparison . Need some help? Try ourEpson printer test utility
Printer Specific Information For printer information including DIP Switch settings, Windows drivers, etc
beagle pointer #5
How do I install an Epson POS printer?
Is the printer a first time installation or is it a replacement?
Replacement - Installing printer in place of an old one with the same model and interface is easy.
unpack the replacement printer. Install the ribbon and paper, if needed.
match the printer settings from old to new
plug to the power supply cable and the computer/data cable.
reboot the computer.
First Time - Installing a printer for the first time or upgrading an existing printer takes a few more steps.
determine the interface that you have and attach the data cable between the printer and the computer.
unpack the printer. Install the ribbon and paper, if needed.
plug in the power supply.
install the proper drivers on the computer for the printer model and interface you are installing
set the POS system for the model printer in use.
Support may also be obtained through the following methods: By phone:
612-370-2662
By E-mail:
[email protected]
By Mail:
Beagle Hardware 126 N 3rd St, Ste 300 Minneapolis, MN 55401
Frequently Asked Questions
Return Policy
Extended Service Plan
Contact Information
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