Support

Beagle Hardware Product Support

Welcome to Beagle Hardware's support area. All refurbished hardware products come with a 90-day warranty. New printers come with a 1,2 or 4-year manufacturer's warranty. Beagle Hardware offers three months of free customer support for installation and set-up of printers and components. You may obtain technical support by e-mail at [email protected] or by telephone at 612-370-2662 (8AM-6PM Central Time, M-F). Please identify yourself, the product, the version, and the exact nature of the problem when contacting us.

Printer Set-up guide Driver Installation Printer Troubleshooting Support Forum Printer Troubleshooting Running the Self Test Returning Printer for Service
For instructions on installing aConnect-It interface card please choose from the list below:
Serial Interface	Installation Guide	video
Parallel Interface	Installation Guide
USB Interface	Installation Guide
Ethernet Interface	Installation Guide	video
Wireless Interface	Installation Guide
Bluetooth Wireless	Installation Guide
IDN	Installation Guide

Not sure which interface?Here's a comparison. Need some help? Try ourEpson printer test utility

Printer Specific InformationFor printer information including DIP Switch settings, Windows drivers, etc

Printer	Settings	Printer	Settings	Printer	Settings	Printer	Settings
	TM-T88II		TM-U220A		TM-290		TM-U675
	TM-T88III		TM-U220B		TM-U295		TM-U590
	TM-T88IV		TM-U220D		TM-U325		TM-H6000III
	TM-T88V		TM-U200		TM-U375		TM-H6000IV

beagle pointer #5

How do I install an Epson POS printer?

Is the printer a first time installation or is it a replacement?

Replacement - Installing printer in place of an old one with the same model and interface is easy.

unpack the replacement printer. Install the ribbon and paper, if needed.
match the printer settings from old to new
plug to the power supply cable and the computer/data cable.
reboot the computer.

First Time - Installing a printer for the first time or upgrading an existing printer takes a few more steps.

determine the interface that you have and attach the data cable between the printer and the computer.
unpack the printer. Install the ribbon and paper, if needed.
plug in the power supply.
install the proper drivers on the computer for the printer model and interface you are installing
set the POS system for the model printer in use.

Support may also be obtained through the following methods: By phone:

612-370-2662

By E-mail:

[email protected]

By Mail:

Beagle Hardware 126 N 3rd St, Ste 300 Minneapolis, MN 55401

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